For iWeb.kg clients
Support for clients
Describe what happened — the request goes straight to a specialist in our CRM, and its number shows the status.
Mon–Sat, 10:00–20:00 · Telegram bot @iWebkg_bot
New request
Request status
Support package
An assigned specialist instead of one-off call-outs
- A specialist who knows your system and runs the whole IT side
- Package clients' requests go first in the queue
- Changes to settings, reports and templates
- Training for new staff at their workstations
$515 (45,000 KGS)/mo
With a proposal signed by 31 December 2026 — $285 (25,000 KGS)/mo, price fixed for 6 months from the proposal date.
Free for everyone
- An analysis of your current system
- Fixing a failure caused by us
- A short question of up to 15 minutes
New clients get their first 2 weeks of support after launch free.
Without a package — one-off: online from $34 (3,000 KGS), on site from $69 (6,000 KGS) per working day (up to 8 hours).